Job Description

Resort Security Officer

Cragun's Resort on Gull Lake is looking for personable, detail-oriented, and independent individuals to join our guest experience team as a Resort Security Officer!

A successful candidate in this position holds high responsibility for the safety of our guests and facilities, while ensuring a good time is being had by all. Our Security and Transportation team members spend a lot of time interacting with guests, answering questions, assisting with any needs guests may have, and transporting them to their activities. We are looking for someone with a keen eye for great customer service and a high priority for safety!

Duties and Responsibilities

• This is an AWAKE Overnight Security Position (11pm - 7am)
• Secures premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points
• Large focus on running shuttles for golfers, groups, special events etc.
• Greet and identify visitors
• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers
• Controls traffic by directing drivers
• Maintains organization's stability and reputation by complying with legal requirements
• Answer telephone calls to take messages, answer questions and provide information during non-business hours or when front desk is not available
• Monitor all cabins, buildings, and systems
• De-escalate situations in a friendly and professional manner
• Work in other 'Guest Experience' departments as needed (ie.,front desk, marina, housekeeping, and conference services)

Requirements

• Must be able to pass a background check
• Comfortable with overnights a plus
• A valid driver's license with a clear driving record is required
• Must have excellent verbal communication skills
• Must be extremely organized, personable, and enthusiastic

Benefits:

• 401k opportunities
• Discounts on dining, lodging, gift shop, marina, golf
• Gull Lake Cruise Discounts
• Free use of facility amenities

Join our growing team today!

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