Job Description

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals and future!

JOB SUMMARY:

The Learning Technology & Analytics Partner serves as the subject-matter expert and advisor for the organization’s learning technology ecosystem. This role ensures that learning platforms, tools, and technologies are intentionally selected, continuously evaluated, and optimally configured to support effective, scalable, and measurable learning solutions.

Working in close partnership with Learning Consultants and Content Designers, this role helps shape learning solution strategies by identifying the right technologies, integrations, and data-driven approaches to meet learner and business needs. The Learning Technology & Analytics Partner balances hands-on platform expertise with a forward-looking mindset, driving continuous improvement, innovation, and evidence-based decision-making across the learning technology stack.

KEY RESPONSIBILITIES:

Learning Platform Ownership

• Serve as the end-to-end owner of the organization’s Learning Management System (LMS) and Learning Record Store (LRS).
• Manage all aspects of LMS and LRS configuration, governance, and ongoing optimization.
• Own platform structure, course architecture, learning pathways, permissions, roles, and user experience design.
• Ensure accurate, reliable tracking of learning activity, completion, and experience data across systems.
• Lead integration and data flow between the LMS, LRS, content authoring tools, and other systems across the enterprise.
• Establish and maintain standards for content publishing, versioning, tracking, and retirement.
• Serve as the primary escalation point for complex platform issues and vendor engagement.
• Evaluate platform performance, adoption, and data quality to inform continuous improvement decisions.
• Partner with Learning Consultants and Content Designers to ensure solutions are optimally enabled and measured through the LMS and LRS.

Learning Technology Strategy & Evaluation

• Serve as the primary expert and advisor on learning technologies, platforms, and tools.
• Evaluate the effectiveness, usability, and scalability of the current learning technology stack.
• Partner with the T&DP leadership team to recommend enhancements, optimizations, or new technologies aligned to learning strategy and business needs.
• Assess vendor capabilities, roadmaps, and integrations to inform technology decisions.
• Keep a continuous pulse on learning technology and enhancements in the industry to ensure the team is equipped with the right learning resources.

Partnership & Solution Enablement

• Partner with Learning Consultants during discovery and scoping to recommend appropriate technology-enabled solutions.
• Collaborate with Content Designers to ensure learning designs are technically feasible, scalable, and optimized for delivery.
• Translate learning solution requirements into platform configurations and enablement strategies.
• Influence solution design decisions to balance learner experience, analytics, and operational efficiency.

Learning Measurement, Data & Continuous Improvement

• Enable learning evaluation and measurement through effective use of LMS, LRS, and other learning and reporting tools.
• Support data-informed decision-making through dashboards, insights, and analytics.
• Partner with the team to define success measures and evaluation approaches for learning solutions.
• Identify trends, gaps, and opportunities based on usage and performance data.

Platform Optimization & Enablement

• Ensure learning technologies are configured to support accessibility, usability, and quality standards.
• Lead continuous improvement efforts for platform workflows, automation, and governance.
• Develop enablement resources, standards, and guidance for effective use of learning technologies.
• Serve as an escalation point for complex platform issues and solution challenges.

REQUIRED SKILLS & EXPERIENCE:

• Bachelor’s degree in Learning Technology, Educational Technology, Information Systems, or related field (or equivalent experience).
• 5+ years of experience supporting and optimizing learning technology ecosystems.
• Demonstrated expertise with LMS platforms and digital learning delivery.
• Experience evaluating learning technologies and recommending improvements or changes.
• Strong understanding of learning measurement, reporting, and data quality practices.
• Understanding of xAPI data and LRS solutions.
• Ability to partner strategically with non-technical stakeholders.
• Excellent communication, influence, and problem-solving skills.

PREFERRED SKILLS & EXPERIENCE:

• Experience with LRS platforms and xAPI data.
• Familiarity with instructional design and learning experience design practices.
• Experience supporting or leading learning technology implementations or migrations.
• Knowledge of accessibility standards (e.g., WCAG).
• Experience working in a corporate or shared services learning environment.

WHAT SUCCESS LOOKS LIKE IN THIS ROLE:

• A learning technology stack that effectively supports business-aligned learning solutions.
• Strong partnerships with Learning Consultants and Content Designers that improve solution quality and feasibility.
• Clear, actionable insights derived from learning data and evaluation efforts.
• Continuous improvement of platform usability, efficiency, and scalability.
• Proactive identification and recommendation of technology enhancements.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

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Official description on file with Talent.

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