Jersey City, NJION Markets – Client Support /Full-time /On-siteThe Role:The Desktop and Security Administrator is responsible for delivering high-quality desktop support while owning the full lifecycle management of all Dash-managed end-user devices. This individual ensures that endpoints are deployed, configured, secured, monitored, and retired according to firm standards.Dash Financial Technologies is a leading provider of advanced trading solutions, specializing in order routing applications. We deliver advanced trading tools, transparency, and execution performance to institutional clients across the buy-side and sell-side. Our mission is to empower our clients with control, insight, and results through innovative trading solutions.The Desktop and Security Administrator is responsible for assisting with reducing operational risk and improving efficiency by ensuring all Dash end-user devices and access environments are secure, standardized, and well-managed. Key Responsibilities:Provide onsite and remote desktop support to all Dash personnelOwn and manage the full lifecycle of end-user devices (procurement, configuration, deployment, patching, monitoring, inventory management, and secure disposal)Implement and enforce technical controls for endpoints in alignment with security policies and regulatory standardsConfigure and support Single Sign-On (SSO) integrations across third-party applicationsAssist Security team with audits, remediation efforts, and security-related initiativesPartner with Network Engineering on office network projects and firewall/security policy coordinationRequired Skills, Experience and Qualifications:5+ years of experience in desktop support and endpoint administrationExperience supporting both Windows and MacOS environmentsStrong experience with Mobile Device Management (MDM) platformsExperience developing and implementing endpoint policies and compliance controlsExperience managing Identity and Access Management platformsExperience implementing and managing Endpoint Detection & Response (EDR) solutionsExperience troubleshooting endpoint issues including:Network connectivity and VPNHardware and peripheralsSaaS application accessExperience managing device asset lifecycle and inventory controlsFamiliarity with security tools such as SIEM, VPN, Privileged Access Management, and Server EDRWorking knowledge of networking concepts and firewall security policies preferredKnowledge of Linux-based desktop environments preferredCore Competencies:Strong problem-solving and troubleshooting skillsAbility to own processes end-to-end with minimal oversightClear and effective communication skillsStrong documentation habits and attention to detailAbility to manage multiple priorities in a fast-paced environmentHigh level of integrity and commitment to security best practicesOther Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Salary Range and Benefits:The estimated salary range is $80,000 - $120,000. Salary is negotiable depending on experience and skills.Our total rewards program is designed to support employee well-being and professional growth. We offer a competitive benefits package including a discretionary bonus, paid holidays, a 401(k), and comprehensive medical, dental, and vision coverage. Additional benefits include life insurance, short and long-term disability, Commuter FSA, Family Building Benefits, and more. All benefits are subject to eligibility requirements.About us:We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.Learn more at We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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