Job Description
Location: South Central, PA
Position Type: Hybrid
Hybrid Schedule: Onsite Monday - Thursday with remote work on Fridays
Contract Length: 2 years
Position Overview: A seasoned Business Systems Analyst is needed to support enterprise-level IT initiatives within a fast-paced, global manufacturing environment. This role bridges business and technology teams to enhance processes, optimize system functionality, and ensure successful implementation of IT solutions.
Required Skills: - 13 years of IT experience in lieu of a degree, or a Bachelor's degree in IT, MIS, or a related field
- Background in global manufacturing operations highly desired
- 5 years of overall IT experience, including 3 years as a Business Systems Analyst
- 3 years of hands-on experience with ERP systems such as SAP, Infor, Baan, or e-Emphasys, including integration with third-party platforms
- 3 years of project management experience using Agile and Waterfall methodologies, leading initiatives with budgets exceeding $50,000
- 3 years of experience supporting QA testing and user acceptance testing in complex systems environments
- 3 years of proven communication and stakeholder engagement across multiple organizational levels
Preferred Skills: - Experience supporting SOX compliance and related audit documentation
- Familiarity with workforce analytics, dashboards, and data reporting tools
- Demonstrated ability to lead cross-functional teams in matrixed environments
- Willingness to travel domestically and internationally (passport required)
- Experience with change management, vendor coordination, and presenting to executive leadership
- Strong business acumen, customer-focused mindset, and dedication to delivering value with integrity
Duties: - Collaborate with cross-functional stakeholders to identify, document, and improve business processes and system workflows
- Translate business needs into clear functional specifications and technical requirements
- Lead mid-level projects from planning through deployment, including documentation, training, and organizational change support
- Design and execute QA test plans, assist with user acceptance testing, and support issue resolution
- Provide day-to-day support for both custom-developed and third-party applications
- Ensure alignment with Sarbanes-Oxley (SOX) controls and contribute to audit readiness
- Conduct peer reviews and foster a culture of process improvement and shared knowledge
- Act as a strategic advisor and subject matter expert to various business units
- Maintain transparent communication with project stakeholders, ensuring timely updates on progress, risks, and dependencies
- Consistently meet or exceed internal IT service level agreements (SLAs)
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