Job Description
Job Description
Job Description
We LOVE to train! We are looking for an individual who...
- Is compassionate and empathetic.
- Is able to maintain positive, cooperative relationships with other employees.
- Conducts themself in a confident and professional manner at all times.
- Is comfortable learning and utilizing computer systems.
- Is confident in basic computer skills, including typing 30 words per minute.
- Enjoys answering client inquiries about basic animal care questions and routine procedures, in-person or via phone.
- Is experienced in guiding clients to make appropriate decisions.
- Is comfortable admitting patients and handling medical record entries accurately.
- Can accurately handle payment transactions.
- Takes initiative to keep busy, learn more, and to make improvements.
- Has experience with preparing financial estimates and reviewing them with a client.
- Calmly and effectively works as part of a team under emergency circumstances.
- Is detail-oriented.
- Has experience with receiving and relaying telephone, fax and email messages accurately and promptly.
- Feels and expresses a genuine liking for animals and their owners, and for working in an animal care field.
- Enjoys greeting clients with poise and natural effort.
- Is skilled in turning future clients (phone-shoppers) into clients via relationship building and bonding.
- Can easily remember client and patient names and use them.
- Has experience handling client correspondence, such as including procedure reminders, thank you cards, welcome cards, sympathy arrangements, and A/R statements.
- Is eager to maintain a professional/welcoming appearance of the front office and lobby.
- Physical effort: Work requires lifting and carrying animals (will be assisted by other staff members in lifting animals over 40lbs). Walks or stands for extended periods of time, frequently works in a bent position.
- Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratched and contagious diseases.
WHAT YOU'LL LEARN
- Expansive customer service skills
- Medical record-keeping
- Canine and feline animal restraint
- Animal anatomy and physiology
- Canine and feline diseases and conditions
- Surgical procedures, purposes, and processes
- Basic diagnostic sampling and preparation: fecal flotation, urinalysis, ear cytology, and more!
- Medical terminology
- Pharmacology
- Emergency response
- Vaccines and vaccination schedules
- Basic grooming services
- Leadership skills
...and much more!
BENEFITS
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- Paid time off
- 401(k) matching
- Discounts on veterinary care, daycare, boarding and grooming for personal pets
- Tuition sponsorship for a Veterinary Technology Associate's Degree from Penn Foster College
- Advancement opportunities
- Unlimited continuing education opportunities
- Tickets to local sports games, including Jacksonville Jumbo Shrimp and Icemen
- Participation in community events, fundraisers and donation drives
- Annual salary raises based upon performance, growth and attitude
- 4-day work week (enjoy 3 days off!)
- Birthdays off!
- Family-feel environment
- Routine goal-setting and individualized attention towards achieving personal and professional goals
Schedule requirements
- 40 hours per week
- 4 days per week
- Every other weekend required
- Overtime available
- Closed on Thanksgiving, Christmas Eve, and Christmas Day
At Forever Vets Animal Hospital, we believe in giving the best service to our community in whatever way we can serve. As a Veterinary Technician, you are expected to follow the hospital’s mission in providing the best customer service possible to all our clients while performing all previously-stated duties.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Uniform allowance
- Vision insurance
Job Tags
Full time, Local area, Flexible hours, Weekend work