Job Description

System Administrator Windows UNICC

Required Services: Windows & Active Directory Systems Administrator Duration: 6 months (default) Possibility of contract extensions based on performances Location: Valencia, Spain, or Remote working on the CET time zone ICC is committed to achieving diversity and inclusion within its workforce, providing an environment that reflects the values enshrined in the Charter of the United Nations and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. ICC is dedicated to the SDGs, making SDG-5 (Gender Equality) and SDG-10 (Reduce Inequalities) the organization goals.

Background information: UNICC seeking a Windows and Systems Administrator to join our Platform Operations team. The primary purpose of this position is to operate, maintain and troubleshoot systems, services, configurations, and core applications deployed within the Infrastructure and Platform Operations Unit - OPBO. Responsibilities include participating in planning and development of new features; proactive management of the environments as well as the forecasting of capacity needs; assisting with the deployment of new applications and services; working with other teams and play a key role in optimizing services. Required Profile: Systems Administrator with have excellent communication skills who will work directly with customers and other technical teams across the organization. Strong technical understanding of information systems to address issues that arise across the organization, investigate problems, interact with vendors, and serve as technical expert. The position has a 24×7 support requirement, so the incumbent must be willing, able, and available to participate in a regular on-call rotation, work a flexible schedule, and respond to out-of-band emergencies when the need arises.

Scope of Work / Duties of Consultant:

• Operate, maintain, and troubleshoot Windows systems within an enterprise-server environment
• Maintain best practices and procedures for patch management, virus management, and operating systems upgrades.

REQUEST FOR PROPOSAL TERMS OF REFERENCE:

• Active Directory Management, including managing and troubleshooting GPO's, DNS, and DHCP.
• Perform root cause analysis to troubleshoot system errors and client system issues.
• Define and implement security best practices and hardening of the Windows Server OS and related technologies.
• Build and manage Windows failover clusters.
• Develop and maintain Standard Operating Procedures.
• Perform other duties as required

Required Technical Skills: The resource MUST have the following skills and experience:

• Minimum 6 years' experience with Windows Server administration in large environments
• Microsoft Server Administration
• PowerShell Scripting

The resource SHOULD have the following skills and experience:

• Knowledge of a configuration management solution such as SCCM
• Knowledge of monitoring tool such as SCOM
• Good understanding of Directory Services components, such as Active Directory, GPO, FSMO roles, DNS and DHCP
• Provide Incident Management, Problem Management, Service Request Fulfillment support.

Required Soft Skills:

• Have a deep problem-solving background with accompanying troubleshooting skills.
• Be able to work independently as well as collectively within a team.
• Be able to apply critical thinking techniques.
• Be able to effectively communicate with customers and other team members, both orally and in writing.
• Be able to quickly adapt to new situations and a willingness to learn new technologies.

Desirable certifications:

• Certifications such as MCSA, MCSE, MCP are an advantage
• ITIIL v3 or v4 recommended but not required.

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