Job Description
Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals, including doctors,
nurses, business people, tech experts, researchers, and systems analysts to
advance our mission. As a not-for-profit, we support patient care, research,
teaching, and community service, striving to provide exceptional care. We
believe that high-performing teams drive groundbreaking medical discoveries and
invite all applicants to join us and experience what it means to be part of Mass
General Brigham.
Job Summary
Provide specialty medication management by evaluating patient's medication to
ensure safe, effective utilization that is tailored to specific medical
conditions in the following disease areas: cardiology, endocrinology,
hepatology, neurology. Specialty medication management in other disease areas
depending on clinic needs. Work with patients, providers, nurses, and other
health care professionals to provide access to specialty medications and ensure
optimal patient outcomes. We approach patient care as a team and support each
other as needed or directed to ensure the necessary patient care
responsibilities are completed each day. This role is an exempt position with
the potential for a hybrid on-site/work from home model.
Qualifications
Pharmacy Practice Involvement:
* Proactively maintain proficiency in the skills and theory of the practice of
pharmacy by reviewing literature, attending in-services, seminars, and
conferences.
- Actively participate in clinical meetings
- Participate in training staff as directed
- Cross train for other roles to provide periodic support as directed based on
business needs
- Participates in Clinical Subcommittees at MGBSP
- Precepts students/residents as directed
Clinical Practice Expectations:
* Ensure all drugs are appropriately indicated, effective, safe and convenient
for the patient
- Identify, resolve and prevent drug therapy problems
- Document safety events at time of discovery through MGBSP safety event tool
and assist in resolution under guidance of the Safety Officer
* Provide immediate and scheduled patient counseling and respond to inquiries
from patients, family members, and health care professionals concerning drug
therapy in a timely manner
* Document therapeutic interventions based on patient and medication therapy
evaluation
* Facilitate medication access by assisting with prior authorizations, drug
therapy appeals, financial assistance, and other Patient Care Coordinator
activities as directed
* Provide On-call support on a scheduled rotation
Perform patient evaluation as it pertains to medication management:
* Obtain patient histories (medication, allergy, disease) and apply these along
with other patient data in the pharmaceutical care evaluation
- Evaluate and document patient outcomes at each encounter
- Provide patient education on medications and disease states in individual or
group settings
* Collect analyze, interpret and evaluate appropriate data relative to
medication therapy
* Ensure that the patient understands the specific goals of therapy and that
the patient and providers are working to achieve these goals
* Identify, resolve, and document patient specific drug therapy problems and
issues in the patient’s best interest
* Evaluate the significance of signs and symptoms relative to disease processes
and make recommendations for the modification of drug therapy
* Evaluate the significance and clinical importance of adverse reactions and
complications associated with drug therapy
Demonstrates Commitment to Customers:
- Aware of different customer needs/desires
- Takes action to meet customer needs/desires with respect to customer
diversity
- Helps improve processes to meet customer needs.
- Suggests and acts on ideas to improve overall customer service
- Respects confidentiality and shares information with only those that need to
know
Demonstrates Commitment to Fellow Employees:
- Seeks to understand and value differences between employees
- Treats other employees with dignity and respect
- Demonstrates open, honest communication and behavior
- Resolves conflict in a positive manner
- Contributes to the productivity of the workgroup
Demonstrates Commitment to Health System:
- Lives the values of dignity, integrity, service and compassion
- Supports the mission/vision
- Speaks positively about Health System
- Chooses to make Health System a better place
- Use/s the Mass General Brigham values to govern decisions, actions and
behaviors. These values guide how we get our work done: Patients,
Affordability, Accountability & Service Commitment, Decisiveness, Innovation
& Thoughtful Risk; and how we treat each other: Diversity & Inclusion,
Integrity & Respect, Learning, Continuous Improvement & Personal Growth,
Teamwork & Collaboration
* Other duties as assigned
Qualifications:
- Degree from an accredited college of pharmacy
- Level of education preferred for this job: Pharm D
- Experience (2 years) managing patients’ specialty medication needs or,
- Clinical Pharmacist hospital practice experience (2 years) preferably in one
or more specialties
- Excellent verbal and written skills
- Proficiency with Microsoft Office
Skills/Abilities/Competencies:
- License/Certification/Registration: Current State pharmacy license
- Preferred License/Certification/Registration: CSP, BCOP, BCPS or similar
- Minimum Experience: Three years’ experience as a clinical pharmacist with
direct patient care
* Preferred Experience: Specialty Pharmacy and/or, Pharmacy Residency Program
(PGY1 or 2)
* Additional Requirements: Excellent customer service and communication skills,
proficient in the English language, ability to manage time and people
effectively, good attention to detail, ability to follow policies and
procedures. Commitment to applying individual clinical skills in
collaborative team environment to achieve patient-specific and
program-specific goals.
* Due to differences in scope of care, practice, or service across settings,
the specific experience required for this position may vary: Respect the
confidentiality of all information, including information regarding patients,
staff members or Health System business issues, and share information only
with those who need to know
* Jobs titles that indirectly report to this position: Patient Care Coordinator
(Pharmacy Technician)
Supervisory Responsibility:
* No direct reports; however, provides guidance to staff
Fiscal Responsibility:
- No direct budgetary responsibility
- Demonstrates fiscal responsibility by effectively using Mass General Brigham
resources
Working Conditions:
* Standing, walking, sitting, reaching above shoulders, reaching waist level,
reach below the knee, climbing, lifting about the shoulder <10 - 20 MAX #
LBS, lifting waist level <10 - 20 MAX # LBS
* Periodic compensated On-call service
Additional Job Details (if applicable)
* * M-F Full Time 830am-5pm ET (no weekends, MGB holidays are paid, on-call
24/7 rotation)
* 100% onsite for the first 90 days, average 1-2 days per week after 90
days. A hybrid model after training will be issued: business needs will
dictate this; must be flexible for monthly or weekly onsite attendance.
Remote Type
Hybrid
Work Location
31 North Avenue
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$134,316.00 - $164,087.04/Annual
Grade
7
At Mass General Brigham, we believe in recognizing and rewarding the unique
value each team member brings to our organization. Our approach to determining
base pay is comprehensive, and any offer extended will take into account your
skills, relevant experience if applicable, education, certifications and other
essential factors. The base pay information provided offers an estimate based on
the minimum job qualifications; however, it does not encompass all elements
contributing to your total compensation package. In addition to competitive base
pay, we offer comprehensive benefits, career advancement opportunities,
differentials, premiums and bonuses as applicable and recognition programs
designed to celebrate your contributions and support your professional growth.
We invite you to apply, and our Talent Acquisition team will provide an overview
of your potential compensation and benefits package.
EEO Statement:
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment without regard to
race, color, religious creed, national origin, sex, age, gender identity,
disability, sexual orientation, military service, genetic information, and/or
other status protected under law. We will ensure that all individuals with a
disability are provided a reasonable accommodation to participate in the job
application or interview process, to perform essential job functions, and to
receive other benefits and privileges of employment. To ensure reasonable
accommodation for individuals protected by Section 503 of the Rehabilitation Act
of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the
Americans with Disabilities Act of 1990, applicants who require accommodation in
the job application process may contact Human Resources at (857)-282-7642.
MASS GENERAL BRIGHAM COMPETENCY FRAMEWORK
At Mass General Brigham, our competency framework defines what effective
leadership “looks like” by specifying which behaviors are most critical for
successful performance at each job level. The framework is comprised of ten
competencies (half People-Focused, half Performance-Focused) and are defined by
observable and measurable skills and behaviors that contribute to workplace
effectiveness and career success. These competencies are used to evaluate
performance, make hiring decisions, identify development needs, mobilize
employees across our system, and establish a strong talent pipeline.
Job Tags
Full time, Work at office, Immediate start, Work from home, Flexible hours, Shift work, 2 days per week, 1 day per week