Job Description

School Receptionist - Cardinal Joseph Bernardin - Orland Hills

The School Receptionist is the gatekeeper and face of the school office, providing a warm, welcoming and inviting atmosphere for students, staff, parents and visitors. The receptionist also completes administrative tasks and supports school administration. This is for the 2026-2027 school year.

Essential Functions:

• Answer incoming phone calls in a pleasant, informed manner in order to provide a good image and first impression of the school
• Greet all incoming students, families, and guests respectfully and professionally, determining their needs and directing them to the proper person
• Check voice mail messages left in school's general mailbox on routine basis and distribute accordingly those messages needing immediate attention
• Receive and distribute miscellaneous materials such as school supplies, student lunches, forms, athletic equipment, etc. left with the front office for students by their parents, and/or others
• Be knowledgeable and current on school activities, programs, and events
• Select appropriate channels for resolving concerns or problems as situations present themselves
• Require all visitors to sign-in and identify themselves; provide appropriate passes and badges following policy and protocol
• Check students in and out- issue passes and monitor requests for early dismissals
• Assist in all aspects of maintaining a professional front office, including filing and copying of sensitive information
• Develop a positive, welcoming and caring climate in the front office
• Work closely with the nurse and administration regarding care for students, especially in emergencies
• Copy and organize materials for teachers and administration
• Maintain the School's lost and found box
• Prepare routine correspondence, reports, records, and other office documents
• Sort and distribute incoming mail, documents, books, materials and supplies
• Receive deliveries from outside supply and delivery services, arrange for the distribution to the relevant department
• Reconcile daily attendance and request notices for those unexcused, outstanding absences and send to teachers
• Make public address (PA) announcements as needed (general, security, weather, sports)
• Serve as point of contact for all staff for facilities requests, repairs and needs.
• Assist with all safety drills including fire, severe weather, and internal security drills
• Act as the sub-coordinator, scheduling subs and maintaining teacher attendance records, as well as assuring lesson plans and necessary resources are provided

Additional Responsibilities:

• Acknowledge and understand Archdiocesan policy
• Dress appropriately, consistent with school's dress code at all times and maintain a positive attitude and appearance in accordance with school standards
• Report inappropriate behavior to School Administration in order to maintain a safe learning environment
• Abide by and comply with all school policies and regulations
• Other duties as requested or assigned per the School Administration

Qualifications:

• Bachelor's degree preferred
• Training and experience that are considered relevant
• Three years similar experience, preferably with experience in an academic environment
• Knowledge of good telephone etiquette with the ability to deal tactfully and confidently with callers and visitors
• A courteous and pleasing personality
• Must be able to work intuitively and independently
• Strong organizational skills for multi-tasking and prioritizing responsibilities
• Demonstrated writing and oral communication skills
• Ability to establish and maintain satisfactory working relationships with other employees, students, parents and the general public
• Must work effectively with colleagues, faculty and students by practicing respect for deadlines, collaborative problem solving and honest communication
• Must possess sensitivity to confidential information and hold a high standard of integrity
• Ability to remain calm, composed and flexible within a busy and demanding environment
• Solid working knowledge of Microsoft Office Suite, (Word, Excel, OneNote, Power Point)
• Must have the ability to work in a school environment by successfully passing the Archdiocesan mandated background check process
• Regular and consistent attendance and punctuality is required and as a condition of employment
• Must have a valid state driver's license

Physical Qualifications:

• Regularly required to listen, physically direct, and speak
• Able to handle emergency situations calmly and effectively
• Position requiring mobility, including bending, lifting (up to 30 lbs.), pushing, walking
• Use of hands and fingers to manipulate office equipment, handle, or feel and reach with hands and arms
• Specific vision abilities required including close vision, distant vision, color vision and depth perception
• Must be capable of standing and/or sitting at a computer for extended periods of time, be capable of repetitive movements of wrists, hands and fingers
• Must be capable of occasionally carrying and moving small objects

The Archdiocese of Chicago offers a comprehensive total rewards package to include competitive compensation and benefit programs. Information about our benefit programs is available here.

This position has an annualized salary range of $15.00 - $25.00. An employee's pay within the salary range will be based on many factors including but not limited to relevant education, qualifications, experience, skills, geographic location, and organizational needs.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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