Job Description

Senior Salesforce QA

Job Description

·        The Senior Salesforce QA role involves a blend of system administration and quality assurance, requiring a seasoned Salesforce professional to manage daily operations and drive QA processes. 

Responsibilities :

·        Design and execute test plans, write test scripts, prepare data for testing,  regression testing, and UAT processes to ensure high-quality releases.

·        Do Functional, Configuration, customization, security, and ongoing optimization testing on Salesforce platform.

·        Lead QA efforts for all Salesforce changes, including new features, enhancements, integrations, and bug fixes.

·        Identify risks early and proactively address issues before they reach production

·        Ensure delivery of quality releases in a timely manner on customer engagements

·        Work within team of Salesforce QA engineers and testers, and establish as well as consistently improve testing best practices

·        Coordinate with the development team to ensure all bug fixes are checked-in; environments are stable and ready for use; customer communication is ongoing and open; and releases are properly tested, documented, and validated

·        Define test strategies, plans, test cases, tasks, and estimates as well as execute tests to meet stakeholder requirements

·        Develop, implement, maintain, and enhance test plans, scripts, and methodologies to ensure compliance with system specifications

·        Perform in-depth, detailed investigations into quality issues to discover root causes, and then work closely with the development team to develop solutions that resolve the issue

·        Work closely with software developers to develop test specifications and build test cases to test product functionality rigorously and investigate all potential product test failures

·        Write functional test scripts, conduct functional testing, capture test results, and validate defect fixes

·        Own and deliver on the overall process and reporting including test results delivery, analysis reports, logs, and key metrics

·        Actively participate in design and sprint planning sessions offering inputs from a QA perspective

·        Produce reports on testing progress for internal and external stakeholders

Qualifications :

·        8-10+ years of experience in Salesforce ecosystem in quality assurance (e.g., Sales Cloud and Service Cloud)

·        Strong understanding of testing methodologies, test case development, and the software development life cycle

·        Experience working with test automation platforms, such as Selenium

·        Strong experience with test software and tools, such as Jira

·        Extensive experience with manual functional, regression, end-to-end, integration, user acceptance, automated, and smoke testing, UAT /Production testing

·        Tenaciously skilled in troubleshooting, problem-solving, and attention to detail

·        Extensive experience with manual functional, regression, end-to-end, integration, user acceptance, automated, and smoke testing

·        Must to have Salesforce certifications i.e. Advanced Administrator and Sales Cloud or  Service Cloud

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