Product Operations Manager Job at Prizeout, New York, NY

Rk41Ri9OR2c5MWZiUFhSeEF4aHhxRkJzS2c9PQ==
  • Prizeout
  • New York, NY

Job Description

Job Description

Job Description

Why Prizeout

We're a NYC based fintech helping credit unions deepen member relationships through rewards. Our flagship product, CashBack+, brings together credit card programs, debit rewards, merchant offers, onboarding journeys, membership tiers, and payment solutions in one transparent, relationship-centered experience. We're scaling quickly, our partner list is growing, and we're building out the product team to match. If you want real ownership at a company where your work ships and matters, this is the moment.

About This Role

As a Product Operations Manager , you'll ensure everything we ship is operationalized, documented, and continuously improved. This means working across consumer products and SaaS tools, partnering with sales, integration, engineering, and credit union partners to launch and scale. This role is for someone who thrives at the intersection of product, operations, and stakeholder management. You make things run smoothly, you're comfortable being pulled in multiple directions, and you solve the messy real world problems that come with scaling B2B2C products.

What You'll Do
  • Own end-to-end process for partner launches, including product configuration, documentation, prototyping, and go-live support
  • Run product ceremonies and keep Jira healthy
  • Manage intake of product requests and maintain Confluence documentation
  • Own the backlog for internal enablement features and SaaS portal tools, working with CTO and engineering to spec and prioritize
  • Identify friction points from partner feedback and support tickets; prioritize features that improve partner experience or reduce support burden
  • Support the dev team through the continuous improvement pipeline. Be the person who unblocks, tracks, and keeps things moving
What We're Looking For
  • 3-5 years of experience in product operations, technical operations, implementation, or customer success operations
  • Strong project management and stakeholder management skills
  • Excellent documentation and communication - you write clear specs and useful guides
  • Organized and process-oriented, but adaptable when things change (checklist mentality without the panic)
  • Technical aptitude - can learn product configurations and work with engineering on specs
  • People skills - you build trust with engineers, partners, and cross-functional teams
  • Bias toward action - you figure things out and get it done
Nice To Have
  • Experience with B2B SaaS operations or implementation
  • Familiarity with fintech, financial institutions, or rewards programs
  • Experience writing product specs or working with engineering teams
  • Proficiency in Confluence, Jira, Figma, or similar tools

Please Note: Must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

The expected salary range for this position is $110,000-130,000, plus an equity component.

WHAT IS PRIZEOUT?

Prizeout is an adtech company with a three-sided marketplace that allows consumers to receive earned or allocated funds via digital gift cards. Our commercial partners offer Prizeout as a withdrawal or disbursement method, while brands can digitally advertise and acquire new customers through Prizeout ad campaigns.

Prizeout is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Tags

Work visa

Similar Jobs

Dover Fueling Solutions

Manufacturing Engineer Job at Dover Fueling Solutions

 ...Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India...  ...Skills: ~ Bachelor's degree in Industrial/Systems Engineering or related field or equivalent experience ~0-5 years engineering... 

Spectre Roofing

Outside Sales Representative (Uncapped Commission) Job at Spectre Roofing

 ...with a passion for winning? We are seeking an ambitious Outside Sales Representative to join our growing team. This is a role for a...  ..., we want to hear from you. The Opportunity This is a commission-only position designed for high-achievers. With uncapped earning... 

UT Health Austin

Senior Administrative Associate, Cockrell School of Engineering Job at UT Health Austin

 ...every industry, from space exploration to energy to health care. Situated in the heart of Austin named "America's Coolest City" by Expedia and "The Best Place to Live in the U.S." by U.S. News and World Report the Cockrell School embodies the city's innovative spirit. Major... 

CIBC

Executive Assistant, US Corporate Banking Job at CIBC

 ...Executive Assistant The Executive Assistant will provide administrative support to key senior members of the US Corporate Banking Team in New York. This individual will possess excellent organizational, communication and presentation skills with the ability to interact... 

ServiceMaster 1st Choice

Sales Business Development Manager Job at ServiceMaster 1st Choice

 ...Business Development & Marketing Representative ServiceMaster 1st Choice &##128205; Hybrid Remote Lacey, WA 98503&##128338; Full...  ...strong relationships with: Insurance adjusters Property managers Contractors and other referral partners Represent the company...