Job Description

Join Our Team at the Bugman

Top five reasons to work at the bugman:

• Positive & fun company culture
• Support from a loyal customer base
• Dedicated & caring managers
• Excellent training
• Great pay & benefits

A message from the president and CEO, Brian Olson:

I want to personally let you know that here at the bugman we walk our talk and live out our core values every day. It's not unusual to meet team members here at the bugman that have been with our company for 10, 20, 25 years. It's not by accident- we take care of our team members, and our team members take care of our customers.

If you are looking for somewhere to call home, you might have just found it - apply today!

Thank you,

Brian Olson

Company overview:

The bugman, an award winning termite and pest control company, is now seeking experienced outbound lead generator to join our team. We're growing at a rapid pace and are looking for committed and hard working individuals dedicated to customer service. We offer competitive benefits, an awesome team culture, and a casual but professional atmosphere. If you have high standards and want to work with the "best of the best," apply with us!

We're different from other pest and termite companies we are known in the community for having the highest standards of work, with an undisputed reputation for customer service. Since 1958, our success has been built upon professional application, the highest craftsmanship, and most importantly a team of committed and successful individuals dedicated to customer service.

This is not just a "job." We are offering a career opportunity to work with people who value your work ethic and commitment to quality work. We have very little turnover because we treat our people right!

At the bugman, we offer a fun and motivating workplace experience. People like working here! Our managers are more like coaches they provide support and encouragement to be your best.

Position overview:

The outbound lead generator plays a key role in supporting the company's growth by reconnecting with former customers and generating renewed interest in our termite and pest services. This position is responsible for conducting outbound calls to previous customers, introducing them to current service offerings, and effectively communicating the value and benefits of choosing our brand.

Success in this role requires excellent communication skills, a customer focused approach, and the ability to identify opportunities for re-engagement. The outbound lead generator serves as the voice of our company, representing our commitment to quality service, long-term protection, and customer satisfaction.

As an outbound generator, you will:

• Initiate outbound calls
• Lead qualification
• Track call outcomes and customer responses
• Collaborate with the customer care team
• Identify sales opportunities
• Meet or exceed daily and weekly outreach goals

Requirements:

• Minimum 2 years' sales and or call center experience
• Successful completion of a drug test
• Verifiable references
• Proficient with Microsoft Office applications and CRM software
• Termite and pest control industry experience is desired, but not required

Work schedule:

• Full time
• Monday through friday
• One saturday a month

Attributes needed to be successful:

• Strong attention to detail
• Customer focused mindset
• Goal oriented with a sales driven approach
• Dependable and deadline driven
• Trustworthy and consistent in follow through
• Collaborative and team oriented attitude

Competitive benefits and compensation:

• Earn between $40,000 to $55,000 a year
• Team member referral bonuses
• Awards & incentives
• 401k retirement plan
• Kaiser medical
• United healthcare dental
• Copower vision
• Vacation pay
• Sick pay
• Holiday pay

Here at the bugman we believe that what we do makes a difference in the lives of our neighbors. We take great pride in our work, knowing that we are playing a part in keeping our community happy and pest free. We tackle challenges and solve problems with our customers in mind.

Feel free to reach out to our hiring team at (714) 294-6016 or careers@thebugman.com.

The bugman is a drug free workplace, complies with California fair change act, and an equal opportunity employer. The bugman does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are by qualifications, merit, and business need.

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