Job Description
What You Will Do: As a Telecommunications Network Engineer, Level 0 with Independent Software, you will perform maintenance, sustainment, and troubleshooting of existing networks while ensuring issues are identified, documented, and corrected in a timely manner. You will support mission-critical voice and data networks by operating analyzers, test equipment, and simulators while following established procedures.
This role requires attention to detail, adherence to DoD and customer standards, and the ability to collaborate with users, vendors, and internal teams to resolve network problems and maintain availability.
Key Responsibilities: - Perform maintenance and sustainment of existing networks, identifying and correcting issues.
- Resolve routine network problems; operate network analyzers, WAN test equipment, and network simulators.
- Monitor data and voice system networks for alarms, error messages, or performance issues. Confirm the accuracy and severity of alarms and initiate resolutions as appropriate.
- Troubleshoot issues using scripts and standard procedures, escalating unresolved problems as necessary.
- Document alarms, issues, and corrective actions; communicate results to stakeholders.
- Execute scheduled maintenance routines per established procedures; escalate unresolved issues when required.
- Activate and deactivate network lines per scheduled requirements.
- Perform first- and second-level problem determination (first level is help desk).
- Interface with users and/or network vendors.
- Follow detailed work instructions to ensure consistency and compliance.
Required Skills and Qualifications: - Minimum of two (2) years of experience in programs and contracts of similar scope, type, and complexity.
- Experience with network monitoring, troubleshooting, and problem resolution.
- Familiarity with the installation and configuration of network devices (firewalls, switches, routers, cabling).
- Ability to support WAN technologies such as SONET (OC3, OC48, OC192), DS3, T1.
- Knowledge of Taclanes/KG-175, MPLS, BGP, VPNs.
- Strong organizational and communication skills to interface with vendors and users.
- Ability to work an 8-hour shift between 6 AM and 6 PM.
Education and Experience: - Associate's degree in Engineering Technology from an accredited college is required.
- In lieu of a degree: two (2) additional years of network engineering experience may be substituted.
Certifications: - IAT Level II baseline certification required (per DoD 8570.01-M).
Clearance Requirement: - Must possess an active TS/SCI with appropriate Polygraph to be considered for this role
Why Choose Independent Software: At Independent Software, our people are the mission. We've built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.
When you join us, you will:
- Support critical national security missions that matter
- Be part of a close-knit, employee-first culture where your voice is heard
- Expand your skills through ongoing training, mentorship, and career development
- Enjoy competitive compensation, generous benefits, and work-life balance
Ready to take the next step in your career? Join us and be part of something bigger.
Apply today.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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