Job Description

Front Desk Receptionist

We are looking for a front desk receptionist in our office who is friendly, positive, organized, motivated and a team player! Someone who can work M-F in a growing, fast paced environment. You will have some opening shifts as early as 7:45am or a closing shift, staying as late as 5:30pm. Candidate will work primarily in our Austin location but will be required to fill in at other locations for the purposes of PTO coverage, Staff Trainings, etc. Other clinic locations are Austin (Westgate), Buda, Manor and Dripping Springs.

Some responsibilities will include:

• Answering phones
• Scheduling appointments for multiple locations & doctors
• Knowledge of insurance policy types and authorizations
• Pleasantly greets all patients and visitors
• Patient check-in and check-out
• Enters patient demographics, charges and payments with much attention to detail and accuracy
• Verifying insurance Eligibility and Benefits
• Managing Referrals and Referral Authorizations
• Knowledge and Management of Pre-Certifications
• Confirming Appointments
• Executing Recalls
• Upkeep of reception and waiting area
• Office Supply Ordering
• Ability to work in a fast paced environment
• Required to travel to other locations (Austin Buda, or Manor) as required
• Fast learner
• Other duties as assigned

COVID-19 Precaution(s): Personal protective equipment provided or required

• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place
• 5PM

Typical start time:

• 8AM

Typical end time:

• 5PM

Work Remotely

• No

Job Type: Full-time

Salary: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:

Employees are required to wear a face mask, face Shield and get temperatures checked at the beginning and middle of their shift. Patients are screened, required to wear a mask and get their temperatures check upon arrival. Waiting rooms closed.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person

Southwest Dermatology & Vein is a leader in the fields of dermatology and vein surgery. We are committed to providing the utmost in customer service and creating an inviting, personal experience for each patient and the community we serve. This is cultivated through our staff and expertly trained physicians. We are continually building a team of dedicated, hard-working staff who are committed to providing our patients an outstanding level of service. We recognize that each employee brings a unique blend of experience, passion and integrity to their role. Southwest Dermatology & Vein is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive culture for our team. Benefits and 401K options are available for full-time employees.

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