Keyholder Full‑time position at Kiehl’s focused on delivering exceptional customer service and achieving sales goals. What You Will Do Deliver a best‑in‑class experience to customers. Uphold standards of customer service excellence. Lead in productivity. Maintain regular attendance and timeliness for all scheduled shifts. Assist Store Manager in achieving store sales goals and individual sales targets. Enforce company policies and procedures. Perform open and close procedures for the store. Provide training to new store employees. Effectively execute visual directives, education selling tools, and customer service standards. Perform other job‑related duties as assigned. Required Qualifications Retail and/or cosmetic experience preferred. Prior keyholder experience preferred. Customer service experience. Communication skills. Analytical skills. Basic computer skills. Willingness to work two closing shifts per week and two full weekends per month. High School Diploma or GED required. Must be 18 years or older. Preferred Qualifications Bilingual: Spanish or Mandarin. Physical Environment Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs or ladder as necessary, and lift up to 25 lbs. on a regular basis. Benefits Salary Range: $19‑$20.50 an hour. Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products). Learning & Development Opportunities (Unlimited Access to E‑learnings, Lunch & Learn Sessions, Mentorship Programs, & More!). Employee Resource Groups (Think Tanks and Innovation Squads). Access to Mental Health & Wellness Programs. We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected]. #J-18808-Ljbffr L'Oreal USA, Inc
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