Yushin America Inc. is looking for an Inside Sales Assistant (Technical) for our facility in Cranston, RI. An Inside Sales Assistant (Technical) provides administrative and technical support to a sales team, bridging the gap between complex product specifications and customer needs. Unlike sales, this role requires a deeper understanding of the technical aspects of products to effectively process orders. Core Responsibilities Sales Support & Documentation: Prepare and follow up on customer quotes, manage sales orders, and assist in completing technical forms. Technical Translation: Simplify complex technical product information and explain features or benefits to both technical and non-technical audiences. Lead & Pipeline Management: Track customer interactions using Salesforce. Client Relationship Building: Serve as a point of contact for customer inquiries via phone and email, providing solutions and technical information to resolve issues. Cross-Functional Collaboration: Work closely with marketing and leadership teams to ensure customer satisfaction and identify new business opportunities. Required Skills & Qualifications Technical Proficiency: Strong computer skills, including Microsoft Office (Excel, Outlook) and experience with Oracle and Solidworks Industry Knowledge: A basic understanding of mechanical or electrical equipment for manufacturing (e.g., robots, sensors) is preferred or required. Communication: Exceptional verbal and written communication skills for explaining complex concepts and negotiating terms. Education: While a high school diploma is often the minimum requirement, degrees in technical fields like engineering or computer science are highly beneficial for advancement into “Inside Sales Engineer” roles. Starting Salaries: Entry-level positions typically range from $45,000 to $55,000 annually. Growth Potential: Successful assistants can advance to Inside Sales Engineer or Account Executive roles, where total compensation (including commissions) in the tech sector can range from $95,000 over $120,000 . Position is on-site – Monday through Friday from 8 a.m. to 5 p.m. Benefits Seize this opportunity to become part of a successful team where you can make an immediate impact. Enjoy outstanding training both on and off the job, a competitive salary, and a generous benefits package that includes health, dental, life, and long-term disability insurance, a 401(k) plan with a match, and a tuition reimbursement program. #J-18808-Ljbffr Yushin America
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