Job Description
Full Stack Microsoft Dynamics Developer (CRM and Azure)
The Jewish Federations of North America ("JFNA") consist of 141 Jewish Federations and dozens of Network communities which collectively raise and distribute more than $3 billion annually to support flourishing Jewish life and the needs of the Jewish people in their home communities and around the world. The Jewish Federation system, among the top 10 charities on the continent, leads the largest network of volunteer and professional leaders who build and sustain Jewish communities that are healthy, safe, caring, welcoming and inclusive, educated and engaged, involved in the broader community, and deeply connected to Israel and the global Jewish people.
JFNA is seeking an experienced Full Stack Microsoft Dynamics Developer to join the Technology & Innovation team supporting the Dynamics Collective, a flagship multi-year digital transformation program migrating 40+ Federation communities from Blackbaud BBCRM to Microsoft Dynamics 365 Fundraising & Engagement. This is a high-impact, hands-on technical role at the intersection of enterprise CRM architecture, cloud engineering, and AI-accelerated development.
The ideal candidate brings deep, production-grade experience with Microsoft Dynamics 365 CE, Dataverse, and Azure, including C# plugin development, Azure Functions, and ALM across multi-tenant environments. Nonprofit experience is a meaningful advantage. Experience using AI tools, particularly Claude Code, the Claude API, or similar developer AI assistants, to accelerate delivery and improve code quality is strongly preferred.
What You Will Do
Dynamics 365 Platform Development
- Design, develop, and maintain C# Dataverse plugins (synchronous and asynchronous) supporting complex business logic, transaction integrity, and Federation-specific CRM customizations
- Build and maintain custom Dynamics 365 entities, forms, views, workflows, and business rules across 40+ Federation deployment environments
- Develop and support the Dynamics 365 Fundraising & Engagement platform, including gift processing, pledge management, constituent relationship management, and campaign workflows
- Architect and implement multi-entity transaction patterns using the Dataverse SDK (ExecuteTransactionRequest, ExecuteMultipleRequest) to ensure atomic processing and data integrity
- Lead solution deployment, environment management, and ALM strategy across JFNA-managed and Federation-managed Dynamics environments
Azure Cloud Engineering
- Develop and maintain Azure Functions and Azure Durable Functions for stateful transaction orchestration, retry logic, and background processing pipelines supporting Federation gift and pledge workflows
- Build and maintain Azure-based integration services connecting Dynamics 365 with third-party Federation platforms (payment processors, ERP systems, donor portals)
- Support Azure API Management, Azure Service Bus, and Event Grid configurations for event-driven architecture patterns within the Collective
- Manage and monitor Azure DevOps CI/CD pipelines, automated testing, and deployment workflows across the Dynamics Collective environment portfolio
- Contribute to Microsoft Fabric and Azure Data Factory pipeline development for data migration, integration, and analytics workloads
AI-Accelerated Development
- Leverage AI developer tools, including Claude Code, the Claude API, GitHub Copilot, and Azure AI Foundry, to accelerate feature development, code review, documentation, and test generation
- Build and prototype AI-assisted capabilities within the Dynamics platform including Copilot Studio agents, Azure OpenAI integrations, and intelligent exception handling workflows
- Develop internal tooling and prompting patterns that increase development velocity and reduce consulting dependency across the Dynamics Collective program
Federation Support & Collaboration
- Serve as a senior technical resource for the JFNA Dynamics and Federation teams, working collaboratively with third-party implementation partners
- Support Federation-specific customization requests, resolving technical escalations and reducing dependency on external consulting resources
- Participate in architecture reviews, sprint planning, and stakeholder demos; translate complex technical concepts for non-technical Federation staff and leadership
- Contribute to internal developer documentation, coding standards, and reusable component libraries benefiting all Collective member communities
Power Platform & Low-Code Extensions
- Develop and maintain Power Automate flows, Power Apps (model-driven and canvas), and Power BI dashboards supporting Federation business processes and program reporting
- Configure and maintain Copilot Studio agents supporting JFNA internal operations and Federation-facing self-service workflows
Required Qualifications
Microsoft Dynamics 365 & Dataverse
- 5+ years of hands-on Microsoft Dynamics 365 CE/CRM development experience in production environments
- Demonstrated experience writing C# Dataverse plugins — both synchronous (pre/post operation) and asynchronous — deployed to production
- Deep knowledge of the Dataverse SDK, Entity Reference patterns, Relationship Entities, and transactional API patterns
- Proficiency in Dynamics solution management, publisher configuration, managed/unmanaged solution strategy, and patch deployment
- Experience configuring Dynamics 365 Sales for a non-profit or a closely related fundraising/nonprofit CRM module
Azure Cloud Development
- 3+ years of Azure development experience, including Azure Functions (Consumption and Premium plans), Azure Durable Functions, and Azure Service Bus
- Experience with Azure DevOps including pipeline authoring (YAML), branch strategies, gated deployments, and environment-specific variable management
- Working knowledge of Azure API Management, Azure Key Vault, Application Insights, and Azure Monitor
- Proficiency in RESTful API design and consumption; experience integrating Dynamics 365 with external systems via APIs and webhooks
Programming & Technical Skills
- Strong C# proficiency for plugin and custom code development
- JavaScript/TypeScript for Dynamics form scripting, web resources, and custom UI extensions
- SQL proficiency including complex queries, stored procedures, FetchXML, and database diagnostics
- Experience with version control (Git), code review processes, and collaborative development workflows
Collaboration & Communication
- Ability to communicate complex technical concepts clearly to non-technical stakeholders, Federation staff, and executive leadership
- Comfortable operating in a mission-driven, federated organizational model and communicating with varying levels of authority, responsibility, knowledge, and expertise
Preferred Qualifications
Domain Experience
- Experience with nonprofit fundraising platforms, particularly Dynamics 365 Fundraising & Engagement or custom solutions built on top of Dynamics Sales
- Familiarity with nonprofit business model and operations, philanthropy infrastructure, or social services nonprofit environments
- Experience supporting large-scale CRM migrations from legacy platforms to Dynamics 365 in multi-site or federated deployments
AI & Advanced Azure
- Hands-on experience with Claude Code or the Claude API (Anthropic) for developer productivity, agentic workflows, or application integration
- Experience with Azure OpenAI Service, Azure AI Foundry, or Azure Cognitive Services in production applications
- Familiarity with Microsoft Fabric, Azure Data Factory, or Synapse Analytics for ETL and data pipeline development
- Experience building or extending Copilot Studio agents connected to Dataverse or external APIs
Architecture & Program Scale
- Experience designing saga patterns, compensation transactions, or distributed transaction strategies for enterprise CRM platforms
- Familiarity with Azure Logic Apps, Azure Event Grid, or event-driven integration architectures
- Experience at a Microsoft implementation partner, consulting firm, or large-scale nonprofit technology program
Certifications
Required (or commitment to obtain within 6 months of hire)
- MB-400: Microsoft Power Apps + Dynamics 365 Developer Associate
- MB-210 or MB-910: Dynamics 365 Sales / Customer Engagement Fundamentals
Strongly Preferred
- AZ-204: Developing Solutions for Microsoft Azure
- MB-600: Microsoft Dynamics 365 + Power Platform Solution Architect Expert
- PL-400: Microsoft Power Platform Developer Associate
Nice to Have
- AZ-305: Designing Microsoft Azure Infrastructure Solutions
- DP-700: Microsoft Fabric Data
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