Job Description
POSITION SUMMARY
Serve as a key resource for all recreation activities facilitated on the
property. Provide information to guests about available recreation facilities,
which may include pools, beach, entertainment zone/game-room, fitness center,
and child activities center. Encourage, recruit, register, and schedule guests
to participate in recreation activities. Promote a fun and relaxing atmosphere
for guests. Promote the rules and regulations of the recreation facilities
intended for the safety and welfare of guests and members. Observe activity in
the recreational facility and respond appropriately in accordance with local
operating procedure in the event of an emergency. Provide cashier services when
working in facilities that include point of sales transactions. Assist when
hosting private functions within the recreation facilities with group activities
and events. Be aware of possible situations where guests are not able to safely
participate in an activity and inform supervisor/manager Provide assistance to
injured guests until the arrival of emergency medical services. Clean and
maintain recreational facilities, equipment and supplies.
Report accidents, injuries, and unsafe work conditions to manager; complete
safety training and certifications. Follow company policies and procedures;
ensure uniform and personal appearance is clean and professional; maintain
confidentiality of proprietary information; protect company assets. Welcome and
acknowledge all guests according to company standards; anticipate and address
guests’ service needs; assist individuals with disabilities; thank guests with
genuine appreciation. Speak with others using clear and professional language;
answer telephones using appropriate etiquette. Develop and maintain positive
working relationships with others; support team to reach common goals. Process
payments for rental equipment, recreation activities, facility rentals, or
retail sales. Comply with quality assurance expectations and standards. Read and
visually verify information in a variety of formats (e.g., small print).
Visually inspect tools, equipment, or machines (e.g., to identify defects).
Enter and locate work-related information using computers and/or point of sale
systems. Stand, sit, or walk for an extended period of time or for an entire
work shift. Move, lift, carry, push, pull, and place objects weighing less than
or equal to 25 pounds without assistance and objects weighing in excess of 25
pounds with assistance. Grasp, turn, and manipulate objects of varying size and
weight, requiring fine motor skills and hand-eye coordination. Move through
narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery
surfaces as well as up and down stairs and/or service ramps. Reach overhead and
below the knees, including bending, twisting, pulling, and stooping. Perform
other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: CPR Certification
First Aid Certification
Recreation Equipment
Any certification or training required by local and state agencies.
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
Why have less when you can have MORE — all under one roof? Rooted in our
expertise and leadership in meetings and experiences, Gaylord Hotels
intentionally deliver environments, services and programming that bring people
together in an extraordinary way. The heart of our brand are STARs, who are
creative, entrepreneurial and dedicated to providing thoughtful, big-hearted
service to guests. At Gaylord, we provide STARs with opportunities well beyond
that of a traditional hotel—offering you endless career opportunities, the
extras, and MORE. In joining Gaylord, you join a portfolio of brands with
Marriott International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best version of you.
Job Tags
Full time, Work experience placement, Local area, Shift work