Customer Service Representative - Entry-Level | Paid Training Job at GEM, Portsmouth, VA

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  • GEM
  • Portsmouth, VA

Job Description

We are currently seeking friendly, motivated, and detail-oriented individuals to join our team as Customer Service Representatives. This is an excellent entry-level opportunity for candidates looking to build a long-term career in customer support, communications, and client relations. Paid training is provided—no prior experience required. Position Overview As a Customer Service Representative, you will provide professional, efficient, and positive support to customers. You will assist with inquiries, resolve issues, and ensure a high-quality customer experience through clear communication and strong problem-solving skills. Key Responsibilities Respond to customer inquiries in a professional and timely manner Provide accurate information regarding products, services, and policies Resolve customer concerns using a solution-focused approach Maintain a positive and professional attitude during all interactions Document customer interactions and update records as needed Collaborate with team members to improve customer satisfaction Support daily operational and administrative tasks as needed Qualifications High school diploma or equivalent preferred Strong communication and interpersonal skills Ability to remain professional and calm in fast-paced environments Basic computer and data entry skills Strong attention to detail and problem-solving ability Must be 18 years or older and legally authorized to work in the U.S. What We Offer Paid training and ongoing support Weekly pay opportunities Entry-level friendly position—no experience required Career advancement and growth opportunities Positive, team-oriented work environment Ideal Candidate The ideal candidate is dependable, professional, and eager to learn. This role is a strong fit for individuals interested in starting a career in customer service, client support, or communications while gaining valuable hands-on experience in a fast-paced environment.

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