Job Description

Closing Specialist

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Closing Specialist, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled.

Benefits include:

• Competitive pay
• Medical/dental/vision/401K opportunities
• Travel discounts
• Credit union membership
• Tuition reimbursement
• Professional counseling & family support
• Growth and development opportunities

*Benefit eligibility will vary by position

As a Specialist Closing, a typical day will include:

• Answer owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
• Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
• Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).
• Ensure that signed contract paperwork is accurate and contains all necessary information and documentation.
• Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.
• Use sales techniques that maximize revenue while maintaining existing guest loyalty, including up-selling.

Guest experience and company standards include:

• Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To become a Closing Specialist:

• Available to work a flexible schedule to include weekends and holidays.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
• Lift/carry/push/pull items that weigh up to 10lbs without assistance.
• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job Tags

Similar Jobs