Job Description

Engagement Description -
The primary responsibilities of the role are to support/facilitate processes, programs, and projects around system and operational performance, internal proprietary, business-owned systems, and other risk and admin oversight tasks.

• Requires critical analysis and understanding of metrics, systems, and risk management.
• Requires attention to detail, consistency, and formatting in MS Word, PPT, and Excel.
• Ability to learn and understand different systems, including minimal ability to write SQL queries and manage/modify PowerQuery queries.
• Requires collaboration with operational areas to discuss needs/seek clarification.
• Requires moderate strength in written communication and skill in identifying appropriate writing style and levels of detail for audience.

This role will be tasked with administrative maintenance of SharePoint, Teams channels, Word/PDFs of policies, PowerAutomate, and Excel reports, including:

• Maintaining and granting access to SharePoint
• Uploading documents to SharePoint or Teams
• Sending out communication alerts for changes
• Managing status updates in SharePoint Lists
• Review work processes to identify areas for improved efficiency
• Understanding and ability to learn integrated tools such as Power Automate, Microsoft Access, and PowerQuery

Will be required to support of divisional projects and initiatives to ensure alignment across division and minimize business disruption.

• Determine and document impact on teams, departments, and divisions
• Attend meetings as needed and track information for reference

Top 3 Required Skills/Experience -

• Accuracy & Attention to Detail
• Collaboration & Stakeholder Engagement
• Critical Thinking and Problem Solving

Required Skills/Experience - The rest of the required skills/experience. Include:

• Organized
• Excellent Communication Skills
• Analytical
• Time Management
• Digital Collaboration Skills
• Accountability & Reliability
• Self-Motivated
• Adaptability in Remote Environments

Preferred Skills/Experience - Optional but preferred skills/experience. Include:

• MS Office Suite (Word, Excel, Visio, PPT, Access)
• SharePoint
• SQL coding experience

Education/Certifications - Include:

• Bachelor's Degree Preferred

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