Job Description

BUILDING & PRODUCT OPERATIONS MANAGER

Location: Chicago, Illinois

Our CB2 associates create timeless products and unforgettable experiences, proudly serving customers with a focus on quality, design, and character. We believe that’s the secret to an effortlessly collected home. Our CB2 brand was established in 2002, and continues to evolve to deliver sophisticated, modern design for contemporary customers.

From archival pieces by design legends to contemporary cult classics, this is furniture and decor built to last. Ready to build a legacy? Join the creative minds at CB2 to create something unforgettable.

Manage and support the overall operation of building services, including maintenance, security, equipment and administrative support. Partners with merchandising and sourcing teams to ensure product availability and appropriate usage. Manages preparing for all visual projects/milestone meetings requiring Merchandise Management and Logistics support. Manages established processes and creatively adjusts plans as needed to ensure all cross functional partners are meeting deadlines for all merchandise and/or deliveries.

A day in the life as a Building & Product Operations Manager, CB2...

• Plan the merchandise, logistics and product flow for all CB2 HQ and Mock Store visual set ups.
• Manage the physical movement of product to set up for projects and presentations within the corporate office by partnering with the merchant team, sourcing team, visual team and stock coordinators.
• Primary decision maker to execute product and logistics processes between cross functional partners as well as internal and external customers.
• Own the execution of all product and logistical deliverables including planning, communication and managing stakeholder contributions, from confirming scheduling is achievable, merchandise is available and accurate, and ensuring ability to deliver based on timeline and logistical challenges.
• Establish appropriate process needed to accommodate creative and operational objectives for each unique project.
• Ensure all inventory is allocated to each project well in advance and support all communications surrounding that.
• Support CB2 Corporate building and Corporate Facilities projects, as needed.
• Maintain a performance on good quality of general building maintenance and upkeep as needed.
• Support team meeting planning, associate engagement event planning.
• Manage stock coordinator team including scheduling, workflow planning, performance appraisals.
• Possess a complete understanding of applicable company systems, policies and procedures.
• Partner with merchandising on sample process improvements, efficiency gains and sample room layout
• Maintain an awareness of all loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Crate and Barrel/CB2 Associate Guide.

What you'll bring to the table...

• Communicate effectively and efficiently with all company associates and business contacts.
• Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.
• Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication.
• Ensure all internal customers are provided gracious, quick and efficient service.
• Possess a complete understanding of training and communication resources relevant to the position.
• Participate in ongoing training regarding technology upgrades and new systems applicable to the position.

We'd love to hear from you if you have…

• High School Diploma or GED Equivalent; Associate’s Degree preferred
• At least 5 years related facilities maintenance experience
• Experience with general office equipment, including computer and printer, Microsoft Office Suite (Word, Excel, PowerPoint), company email system, multi-line telephone, copier/scanner, fax machine, calculator

Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

Job ID R23883

Date posted 03/26/2026

Position Type Full Time

Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:

• Medical/Dental/Vision
• Life insurance and Disability
• Retirement and 401(k) match
• Paid time off, wellness time and volunteer time
• Merchandise discount and EAP resources
• Tuition Reimbursement

Many of these benefits begin on day one, and extend to eligible dependents.

Euromarket Designs, Inc., which does business as Crate & Barrel, Crate & Kids, CB2 and Hudson Grace, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.


The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.


The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.


State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.

Questions? Please reach out to careers@crateandbarrel.com

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