Job Description

Description Summary: The Area Service Manager is responsible for the management of onboarding of Commercial and Treasury Management customers for a large, multi-region area. Responsibilities As a Senior Manager, directs the overall day‑to‑day activities and ensures timeliness and accuracy of onboardings within their sites, as well as the completion of customer service requests through multiple teams and subordinate managers. Takes personal ownership of complex or high‑visibility onboardings or issues; confers with Senior Leadership for their input as needed. Strives to drive the teams to deepen relationships with customers and Huntington colleagues through delivering a high‑quality extraordinary service experience. Responsibilities are approached with a significant emphasis on cross‑sell to identify and manage opportunities, coordinating these efforts through team managers. Continually challenges the teams to review the portfolio of customers to improve client experience. Leads special projects as requested by Senior Leadership partners. Organizes workflow for designated group and/or projects. Responsible for the development, training and supervision of staff. Partners with the Sales team on site to present a local team partnership to the customers. Acts as a liaison with other departments and/or divisions. Provides directions in the establishment of new policies, procedures and technology. Monitors, analyzes and reports on the area productivity to senior management. Prepares, monitors, controls and reports on the area's performance including adherence to SLAs. Performs other duties as assigned. Basic Qualifications Bachelor's degree 5+ years of Treasury Management experience 3+ years of Treasury Management experience 3+ years of management experience, including coaching and talent development 3+ years of client services experience with Commercial clients Preferred Qualifications Strong communication and interpersonal skills, with the ability to build and maintain client relationships Banking industry experience in Commercial Lending/Treasury Management Treasury Management Product Onboarding experience Detail‑oriented with strong organizational and problem‑solving skills Ability to lead teams in a fast‑paced environment Excellent written and verbal communication skills Alignment with Huntington’s core values (Can‑Do Attitude, Service Heart and Forward Thinking) Talent Management experience Other Details Exempt Status: Yes (not eligible for overtime pay) Workplace Type: Office (with flexible work arrangement for some positions) Compensation Range: Total Base Pay Range 77,000.00 – 154,000.00 USD Annual Benefits Health insurance coverage Wellness program Life and disability insurance Retirement savings plan Paid leave programs Paid holidays and paid time off (PTO) Legal Huntington is an Equal Opportunity Employer. Tobacco‑Free Hiring Practice. #J-18808-Ljbffr

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